Covid

Updated 8th February 2022

As a covid-safe business we have several measures in place to protect both our team as well as our clients. Due to the proximity and duration of contact within a veterinary consult, mask-wearing will remain mandatory until further notice. Should you be unable/unwilling to wear a mask or if you are sick or self-isolating and you need help for your pet, please ring us to discuss the telemedicine (video or phone) or contactless consultation options available. We also ask that the number of people in attendance to consultations are kept to a minimum.

Counter sales will take place through our main reception window (beside the front stairs) to allow those waiting for appointments the priority of space in the waiting room. At times we may utilise outdoor/contactless consulting if there are high levels of community transmission &/or staff members have need for extra precaution due to the health of themselves or immediate family members.

Any members of the public unwilling to comply with the rules in place will have provision of veterinary services immediately and permanently withdrawn.